PTC Community – Setting Up Email Streams

The article below was originally posted by David A. Haigh of Lawrence Livermore National Lab on the PTC/User Forum site. The article provides helpful instructions on how to set-up email streams on the new PTC Communities. A special thanks to David for allowing us to repost on the Pro/Users of the Carolinas site.

Setting Up Streams

From the welcome page you want to set up some “Streams”

Log In first. Then set up a new stream pick by picking New Stream from left side of the page.


Enter a name for your stream and pick done.


Create as many streams as you want

Setting up Email Notifications for Steams

When you pick on a stream, you get a gray gear icon to the right of the stream name. Picking on the icon gives you a menu which will let you edit the stream.


Picking Edit will show you this:


Picking on the gray Off toggle next to Email updates: will change it to a green On.

So it’s showing the current state, not what you will set it to.


That’s it for setting up email notifications. But since these streams are not following anything that’s what you need to setup next.

Following a Category

Along the top of the page are a series of Tabs. Some have pulldown menus. These are also buttons. So picking on PTC Creo or PTC Windchill takes you to the parent category.


Looking at the Creo Category, you see on the right a Follow button:


When you pick on it you get a menu that allows you to select which stream you want to follow that category in.


Select only the stream you want to follow the category in.

Following a parent category like Creo, doesn’t follow any of the Communities under it. You will have to select those individually. But you can follow them in the same stream.


Go to each community you wish to follow and do the same process, assigning it to the stream you want it to appear in.

Filtering incoming emails

Before you create your filters in MS Outlook, you need to create some folders to sort the incoming emails into.

Hi-lite your Inbox, and from the RMB menu pick New Folder. Name the folder. In my case I made two folders.

PTC Creo & PTC Windchill

The incoming emails will have the following in text inclosed in square brackets in the subject line. So you can filter on any or all of them and move them into separate folders or the same folder.




[Piping, Cabling & Schematics]

[Assembly Management]


[Analysis and Simulation]



[Mathcad Usage]

[Algebra & Geometry]

[Aerospace Engineering]


[Calculus & Des]

[Chemical Engineering]

[Civil Engineering]

[Electrical Engineering]


[Math Homework Help]

[Mechanical Engineering]


[Programming & Extending Mathcad]

[Puzzles & Games]

[Statistics & Data Analysis]

[Other Subjects]




More can be found by searching on PTC Communities:

In MS Outlook, the File, Info, user interface has a Rules and Alerts button.


Picking on that brings up this interface. Pick the second item, “Move messages with specific words in the subject to a folder”.


At the in the bottom pane, pick on the link “specific words”


In the dialog that pops up enter [Creo] in the upper pane, then pick Add. You will get this:


Pick OK to return to the previous dialog.

Just a reminder, the streams I set up were [Creo] & [Windchill]. Here we are just entering the filter for Creo.

Now pick the link “specified”


Browse to the folder you create for this stream, Select it and pick OK.


The Rules Wizard now looks like this:


Pick Finish

Repeat this process for the other streams you created.

When all your new rules are finished, put a check mark next to the new Rules you created. Then pick OK


Now from Send/Receive tab in MS Outlook pick Run Rules Now. Any emails you have received from your streams should get moved to the new folders.


That it. Your now set up to receive email notifications from the PTC Community and have them nicely filtered into sub-folders in Outlook.


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